A responsible gaming environment at iwet
We believe gaming should be a form of fun. Use personal limits, break times, and support services to stay in control of your gaming experience.
Gaming should be an enjoyable experience
At iwet, we value online gaming as a pastime. But we also understand that gaming is not a way to cover financial losses. That is why we provide tools on our platform so players can stay in control themselves.
Responsible gaming means knowing your own limits and playing purely for enjoyment. If you find yourself chasing losses, spending beyond your means, or feeling like you cannot control your play, contact us straight away — we are here 24/7.
You can stay in control of your gaming
Use these tools at iwet to set your own limits
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. The limit takes effect immediately once set, and a 48-hour notice period is required to increase it.
Session Time Limit
Set the maximum amount of time you can play in a single session. When the time is up, play will stop automatically and a reminder to take a break will appear.
Self-Exclusion
If you want to pause play for between 1 week and 6 months, you can temporarily close your account using the Self-Exclusion option. This cannot be reversed during the period, so please decide carefully.
Cool-Off
If you just want a short break without setting a longer limit, you can apply a Cool-Off of between 24 hours and 7 days. Deposits and play will be suspended during this time, but withdrawals can still be made.
Viewing Your Gaming History
You can check your deposit, withdrawal, and gaming records at any time. Reviewing your own activity is a key part of responsible gaming.
24/7 Support
Whether you want to talk about your gaming or need help setting limits, you can reach iwet's Live Chat support in Myanmar language at any time, 24 hours a day.
Check if you have a gambling problem
If you notice one or more of the signs below, stop immediately and contact us.
- Continuing to play to try to recover money you have lost
- Spending more than your income on gambling
- Relationships with family and friends are suffering
- Hiding the fact that you are gambling
- Trying to stop gambling but unable to
- Feeling restless and unable to go without gambling
- Neglecting work, school or daily responsibilities
You can ask for help without shame
If you feel you cannot control your gambling, responsible gambling offers practical ways to support you.
Contact us via Live Chat
Reach iwet's Myanmar-language Live Chat service 24 hours a day to request a Self-Exclusion or Cool-Off. We are here to help with full confidence.
Contact us by email
Write to [email protected] with your details and situation. You can submit any request to set betting limits or close your account.
Set your own limits
Log in to iwet and go to account settings to set deposit limits, play time limits or Self-Exclusion yourself.
What we do for our players
21+ age verification
Opening an account requires proof that you are 21 or older. This is one of the measures we have in place to protect underage individuals.
Responsible advertising
We do not direct our advertisements at players who have set gambling limits or are Self-Excluded.
SSL security and privacy protection
Players' personal data and loss records are protected with SSL encryption and are never shared with third parties.
Gambling pattern tracking
We track players' gambling patterns and send early alerts when irregular behaviour is detected.
Protection for families
Upon request from a family member of a player, we can review the relevant account and apply responsible gambling measures.
Limit reviews
You will receive a reminder every 4 weeks to review the limits you have set, and you will need to confirm that your limits are still appropriate.
How to set a deposit limit
You can set a deposit limit on iwet at any time. Reducing a limit takes effect immediately, while increasing one requires a 48-hour notice period to give you time to reconsider.
- Daily deposit limit — the maximum amount you can deposit within 24 hours
- Weekly deposit limit — the amount you can spend within 7 days
- Monthly deposit limit — set and manage your 30-day budget
- If you want to lower your limit, the change takes effect immediately
Minimum deposit amount: 10,000 Ks (for all methods)
How to set a time-out
If you want to take a break from gambling for a set period by your own choice, you can apply a Self-Exclusion.
- 1 week: For those who only want a short break
- 1 Month: For those who want to change their playing habits or need time to reflect
- 3 Months: For those who want to protect themselves from gambling without any requests
- 6 Months: Best for those receiving treatment for problem gambling
Is your relationship with gambling healthy?
Gambling should be a form of fun, not the only priority in your life. Ask yourself the following questions —
Good signs
If you can set a time limit before playing and stop when that time comes, accept losses calmly, and go in knowing you might lose the money you play with — those are signs of healthy gambling habits.
Signs to watch out for
If you feel anxious about time spent away from gambling to be with family, get angry over money losses, or feel like others are unfairly telling you to stop — these are signs to take seriously.
There is no shame in having concerns about gambling. If you feel there is a problem, contact iwet Live Chat right away — we are available 24/7.
Frequently Asked Questions about Responsible Gambling
Take control of your own gambling
at iwet
Set your own limits and play responsibly. If you have any questions about gambling, check the FAQ or contact us via Live Chat.