iwet Privacy Policy

iwet ("we", "the service") takes the security and privacy of your personal data seriously. This Privacy Policy explains how we handle your personal data when you use the iwet website iwet.im and its related services.

By accessing this website, you agree to the terms set out in this policy. If you do not agree, we encourage you to stop using our services. If you have questions about this policy, contact us at [email protected].

We obtain personal information through the following methods—

Information You Provide Directly

Information you provide directly when registering an account, making deposits or withdrawals, contacting customer service, or participating in promotions.

Information Collected Automatically

When you visit the website, our servers automatically collect browser log files, IP address, device type, and browsing activity. The use of cookies and similar technologies is described in Section 6 of this policy.

Information Received from Third Parties

We may receive transaction records and security check results from payment services (KBZPay, Wave Money, AYA Pay, CB Pay) and identity verification services.

We share your personal information with third parties only in the following circumstances—

Service Providers

Companies that handle payment processing, identity verification, and IT services receive only the minimum information necessary and are bound by confidentiality agreements we have in place.

Legal Requirements

We may share information when required by a formal request from law enforcement authorities, a court order, or a legal disclosure obligation.

Business Transfers

In the event of a company merger, acquisition, or asset sale, personal information may be transferred to the successor company in accordance with this policy. You will be notified in advance if this occurs.

We retain your personal data only for as long as necessary to provide our services and to meet legal requirements. Actions—

• Active accounts — retained to continue providing services.
• Closed accounts — retained for the period required by law, then deleted.
• Payment records — may be retained for an extended period for financial auditing and legal requirements.
• Customer support records — retained for a reasonable period after the matter is resolved, to maintain service quality.

You have the following rights in relation to your personal data—

• Right to Access: You can request to view the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data, to the extent permitted by law.
• Right to Restriction: You can request that we limit how we process your personal data in certain circumstances.
• Right to Portability: You can request a copy of your personal data in a readable format.
• Right to Object: You can object to the processing of your data for advertising purposes.

To exercise any of these rights, contact us at [email protected]. We will handle your request within a reasonable timeframe and may need to verify your identity.

We may update this Privacy Policy from time to time to reflect changes to our services, technology improvements, and legal requirements. Any significant changes will be announced clearly on the website, and the "Last Updated" date will be shown at the top of this page.

Continuing to use our services after a policy change means you accept the updated policy. We encourage you to review the policy regularly before taking any action.